- All
- 0-9
- A
- B
- C
- D
- E
- F
- G
- H
- I
- J
- K
- L
- M
- N
- O
- P
- Q
- R
- S
- T
- U
- V
- W
- 0-9
- 70-20-10
- 360 Degree Feedback
- A
- Authoring Tool
- Assessment
- Alignment
- Adverse Impact
- Active Learning
- Accelerated Curriculum
- Augmented Learning
- Artificial Intelligence
- Agile Learning Design
- Adaptive Testing
- Action Learning
- Asynchronous Learning
- Appreciative Inquiry
- Agile
- Adaptive Learning
- Accreditation
- B
- BYOD
- Blended Learning
- Bootcamp
- Big 5
- Bloom’s Taxonomy of Skills
- C
- Customer Education
- Corporate Online Open Course (COOC)
- Contracting
- Content Management System
- Conscious Incompetence
- Computer-Based Training
- Compliance Training
- Competency
- Collaboration Tools
- Certification Program
- Curriculum
- Corporate Memory
- Continuing Education
- Content Curator
- Conscious Competence
- Computer-Assisted Instruction
- Competency Model
- Community of Practice
- Cognitive Skills
- Certification
- Criterion-Referenced Testing
- Cooperative Learning
- Content Validity
- Content Curation
- Conceptual Knowledge
- Comprehensive Outsourcing
- Competency Based Training
- Collaborative Learning
- Coaching
- Candidate
- D
- Due Diligence
- Distance Learning
- Difficulty Index
- Developmental Feedback
- Diversity Training
- Discovery Learning
- Dialogic Learning
- Demand-Based Learning
- Distractor
- Digital Learning Repository
- Diagnostics
- Declarative Knowledge
- E
- Explicit Knowledge
- Enterprise Social Network
- Education
- Experiential Learning
- Employee Engagement
- E-learning
- Evidence-based Training
- Emotional intelligence
- F
- Formal Learning
- Flipped Classroom
- Facilitators
- G
- Goal Orientation
- Generative Learning
- Gamification
- H
- Hybrid Instructor-Led Training
- High Consequence Training
- Human Capital Management
- Hard Skills
- High-potential employees
- I
- IT Training
- Instructor
- Inquiry Based Learning
- Infographic
- Immersive Learning
- Intellectual Capital
- Instructional Systems Design
- In-person learning
- Incidental Learning
- Icebreakers
- Instructor-Led Training
- Insourcing
- Informal Learning
- Implicit Knowledge
- IC3 Certification
- J
- Job Description
- Job Analysis
- K
- Knowledge Skills and Abilities
- Knowledge Repository
- Know-How
- Knowledge Transfer
- Knowledge Management
- Kirkpatrick’s Model
- Knowledge Sharing
- Knowledge
- L
- Localisation
- Learning Professional
- Learning Organisations
- Learning Content Management System (LCMS)
- Learning Architecture
- Learner-centered Education
- Learning Technologies
- Learning Portal
- Learning Management System (LMS)
- Learning Community Manager
- Learning Analytics
- Leadership Development
- Learning Record Store
- Learning Outsourcing
- Learning Culture
- LBPO
- Learning
- M
- Multimodal Learning
- Microlearning
- Mentoring
- Massive Open Online Course (MOOC)
- Mobile Training
- Micro-credentials
- Mastery Learning
- Machine Learning
- Mind Map
- Metacognition
- Master Services Agreement (MSA)
- M-Learning
- N
- Needs Assessment
- Nearshoring
- O
- Outsourcing
- On-the-Job Training
- Organisational Effectiveness
- On-demand Learning
- Onboarding
- Offshoring
- P
- Psychometric Tests
- Procedural Knowledge
- Performance Support Tools
- Proficiency
- Practicum
- Performance Objectives
- Professional Education
- Personal Learning Environment (PLE)
- Pedagogy
- Q
- Quality Training
- R
- Reliability
- Remote Lab Training
- Rapid Learning
- Remote Learning
- Roal playing
- S
- Synchronous Learning
- Subject Matter Expert (SME)
- Spiral Learning
- Soft Skills
- Skills Management
- Skill
- Serious Games
- Self-Efficacy
- Sharable Content Object Reference Model (SCORM)
- Supply-Based Learning
- Structured Learning
- Spaced Learning
- Social Learning Theory
- Skills Gap
- Situated Learning
- Sensory Memory
- Self-Directed Training
- Strategic Planning
- Software as a Service (Saas)
- Small Private Open Course (SPOC)
- Skill Benchmarking
- Simulation Training
- Seminar
- Self Assessment
- Successive Approximation Model (SAM)
- Scalability
- T
- Training Transfer
- Training Business Process Outsourcing
- Think Pair Share
- Team Training
- Targeted Level of Proficiency
- The Adult Learning Theory
- Training Program
- Training
- Test
- Team Building
- Talent Management
- Training Evaluation
- Time To Proficiency
- Technical Training
- Task Analysis
- Tacit Knowledge
- U
- Unconscious Incompetence
- Unconscious Competence
- V
- VUCA
- Virtual Learning Environment
- Vocational Training
- Virtual Classroom
- Virtual Training
- Videoconferencing
- W
- Workshop
- Workforce Development
- Web-Based Training
- Workplace Learning
- Wiki
- Web 2.0
- Workforce Planning
- Webinar
70-20-10
The 70-20-10 Model for Learning and Development is a learning and development model
that
corresponds to a proportional breakdown of how people learn effectively; based on a
survey asking nearly 200 executives to self-report how they believed they
learned.
In this survey respondents reported the following learning tendencies:
- 70% from challenging assignments
- 20% from developmental relationships
- 10% from coursework and training
Source: https://en.wikipedia.org
360 Degree Feedback
360-degree feedback is a feedback process where not just your superior but your peers and direct reports and sometimes even customers evaluate you. You receive an analysis of how you perceive yourself and how others perceive you.
Authoring Tool
Authoring Tools refer to software and applications that facilitate the development of e-learning with functions that support creating, editing, reviewing, testing and configuring e-learning. Today’s authoring tools support distributed e-learning that is cost-efficient to produce and incorporates effective learning strategies and delivery technologies.
Source: https://trainingindustry.com
Assessment
Assessment refers to the process or act of evaluating an individual’s or organisation’s knowledge, skills, or performance related to a particular subject, topic, or process.
Source: https://trainingindustry.com
Alignment
Linking of organisational goals with the employees’ personal goals. Requires common understanding of purposes and goals of the organisation, and consistency between every objective and plan right down to the incentive offers.
ADVERSE IMPACT
According to the Uniform Guidelines on Employee Selection Procedures (UGESP, or Uniform Guidelines), adverse impact is a substantially different rate of selection in hiring, promotion, or other employment decision criterion which works to the disadvantage of members of a race, sex, or ethnic group.
Source: https://trainingindustry.com
ACTIVE LEARNING
An educational process where students become vigorously engaged in assimilating the material being taught rather than absorbing it passively in a lecture format. For example, active learning within a business context might include performing more academic activities like reading, writing, analysis and evaluation, as well as participating in discussion and problem solving groups.
Accelerated curriculums are learning programs designed to be completed quickly, through short, intensive and rigorous phases of learning. Also referred to as bootcamps.
Source: https://trainingindustry.com
AUGMENTED LEARNING
Augmented learning is an on-demand learning technique where the environment adapts to the learner. By providing remediation on-demand, learners can gain greater understanding of a topic while stimulating discovery and learning.
Source: https://en.wikipedia.org
ARTIFICIAL INTELLIGENCE
Artificial intelligence (AI) is the ability of a computer or robot to perform tasks that would normally be completed by a human, including, but not limited to, visual perception, identifying patterns in data, speech recognition, decision-making and language translation. It has several applications in learning and development, including adaptive learning, sales enablement and big data.
Source: https://trainingindustry.com
AGILE LEARNING DESIGN
Agile Learning Design is an approach to content development that focuses on speed, flexibility and collaboration for the purpose of creating more relevant and cost-efficient learning programs. The term ‘agile learning design’ evolved from the software development industry, in which electronic content development (e.g., e-learning) has similar characteristics to software development.
Source: https://trainingindustry.com
ADAPTIVE TESTING
Adaptive testing refers to sequential computer-based testing, in which successive items are selected for presentation based on the test takers performance on previous items. Variable length adaptive testing allows test takers to take exams in a shorter period of time because the number of questions presented is directly related to their answers.
Source: https://trainingindustry.com
ACTION LEARNING
Action learning is a systematic process through which individuals learn by doing. It is based on the premise that learning requires action and action requires learning. It engages individuals in just-in-time learning by “providing opportunities for them to develop knowledge and understanding at the appropriate time based on immediate felt needs”.
Action Learning tackles problems through a process of first asking questions to clarify the exact nature of the problem, reflecting and identifying possible solutions, and only then taking action. Questions build group dialogue and cohesiveness, generate innovative and systems thinking, and enhance learning results.
Source:
https://wial.org
ASYNCHRONOUS LEARNING
Asynchronous learning is a general term used to describe forms of education, instruction, and learning that do not occur in the same place or at the same time. The term is most commonly applied to various forms of digital and online learning in which students learn from instruction (prerecorded video lessons, game-based learning tasks that students complete on their own), that is not being delivered in person or in real time. It mays also encompass a wide variety of instructional interactions, including email exchanges between teachers, online discussion boards, and course-management systems that organise instructional materials and correspondence, among many other possible variations.
It should be noted that the term asynchronous learning is typically applied to teacher-student or peer-to-peer learning interactions that are happening in different locations or at different times, rather than to online learning experiences that do not involve an instructor, colleague, or peer.
Source: https://www.edglossary.org
APPRECIATIVE INQUIRY
Appreciate Inquiry is an organisational development method in which organisations focus on the positive aspects of their business to build upon and improve. As opposed to other models that focus primarily on how to improve poor performance or eliminate negative feedback, this method involves a process of questioning which areas or individuals within the organisation are doing well and why.
Appreciative Inquiry involves the following four processes, each of which is defined below: discover, dream, design, and destiny.
- Discover – involves identifying the areas or processes that work well within an organisation
- Dream – involves brainstorming and visualising which processes may work well in the future
- Design – involves prioritising processes and planning how they should be implemented
- Destiny – involves the actual implementation of the selected processes
Source: https://trainingindustry.com
AGILE
Fast moving, flexible and robust firm capable of rapid response to unexpected challenges, events, and opportunities. Built on policies and processes that facilitate speed and change, it aims to achieve continuous competitive advantage in serving its customers.
Adaptive learning, also known as adaptive teaching, is an educational method which uses computer algorithms to orchestrate the interaction with the learner and deliver customised resources and learning activities to address the unique needs of each learner. In professional learning contexts, individuals may “test out” of some training to ensure they engage with novel instruction. Computers adapt the presentation of educational material according to students’ learning needs, as indicated by their responses to questions, tasks and experiences.
Source: https://en.wikipedia.org
ACCREDITATION
Accreditation refers to the action or process of officially recognising someone as having a particular status or being qualified to perform a particular activity.
BYOD
BYOD, or Bring Your Own Device, refers to the policy, practice or strategy of allowing a learner to bring their own personal mobile device to the education or training environment.
Source: https://trainingindustry.com
BLENDED LEARNING
The term blended learning is generally applied to the practice of using both online and in-person learning experiences when teaching students. In a blended-learning course, for example, students might attend a class taught by a teacher in a traditional classroom setting, while also independently completing online components of the course outside of the classroom. Also called hybrid learning and mixed-mode learning.
Source: https://www.edglossary.org
BOOTCAMP
Bootcamps are learning programs where content is aggregated, or bundled into short, intensive and rigorous curriculums. Also referred to as accelerated curriculums.
Source: https://trainingindustry.com
BIG 5
The Big 5 is a theory that states that all personality traits can be categorised into five groups. They are agreeableness, conscientiousness, extraversion, neuroticism/emotional stability and openness to experience. Every individual falls under more than one category. These personality traits can be applied when developing a training program that will best suit individual employees who fall under these categories.
Source: https://trainingindustry.comBLOOM’S TAXONOMY OF SKILLS
Benjamin S. Bloom published his “Taxonomy of Skills” in 1956 for use in an academic context, although it can be adapted to most learning environments. Bloom’s Taxonomy is a hierarchical classification of the six levels of cognitive function and learning. The six levels of Bloom’s Taxonomy are: knowledge, comprehension, application, analysis, synthesis, and evaluation.
Source: https://trainingindustry.com
CUSTOMER EDUCATION
Customer education is a way to help your customers become well-informed buyers of your products. As a result, customers will be even more satisfied with a product or service, because they will have been completely informed on what to expect before purchasing it. Customer education can come in many different forms, including learning programs implemented with learning management systems or in-person interactions.
Source: https://trainingindustry.com
CORPORATE ONLINE OPEN COURSE (COOC)
COOC stands for Corporate Open Online Course and is designed for companies.
Source: https://www.euronews.com
CONTRACTING
Contracting is a type of sourcing agreement between a buyer and seller of professional training services. Considered an Out-Tasking Model, contracting is typically used for less strategic and less complex types of engagements, such as instructional design and course delivery. Contracting engagements are generally term or time based, meaning the financial charges are typically incurred on an hourly, daily, or weekly basis.
Source: https://trainingindustry.com
CONTENT MANAGEMENT SYSTEM
A Content Management System (CMS) allows for the uploading, editing, and publishing of content, generally to a website. The functionality of the system can vary based on its primary use, but most allow users to collaborate on content, track usage/editing, format content, modify search and retrieval terms, etc. Content management systems are an integral software platform used primarily to manage the access and publishing of informal learning content. They also allow authors of content, subject matter experts, and content managers the ability to modify, upload or remove content, which is particularly useful for those who know Hypertext Markup Language (HTML).
Source: https://trainingindustry.com
CONSCIOUS INCOMPETENCE
In the four stages of competence model, conscious incompetence is the second stage, in which the learner is aware of a skill or knowledge gap and understands the importance of acquiring the new skill.
Source: https://trainingindustry.com
COMPUTER-BASED TRAINING
Competency based training and assessment means that a person is trained and assessed to meet the performance and knowledge requirements to safely and effectively complete workplace activities in a range of different situations and environments, to an industry standard that is expected in the workplace.
COMPUTER-BASED TRAINING
Competency based training and assessment means that a person is trained and assessed to meet the performance and knowledge requirements to safely and effectively complete workplace activities in a range of different situations and environments, to an industry standard that is expected in the workplace.
COMPETENCY
Competency refers to the ability to do something successfully or efficiently.
COLLABORATION TOOLS
Collaboration Tools, also referred to as Collaboration Platforms, are software tools that allow learners to work together to solve a problem or work on a predefined task. Wikis, video conferencing and social media are common examples of collaboration tools.
Source: https://trainingindustry.com
CERTIFICATION PROGRAM
A Certification Program is a systematic process used to determine the work behaviors and curriculum for a defined position. Certification Programs also provide the corresponding assessment tool, along with mechanisms for tracking compliance, candidate verification, re-certification, and the security of data.
Source: https://trainingindustry.com
CURRICULUM
A curriculum is a combination of different training courses arranged in a sequence.
CORPORATE MEMORY
Corporate Memory (also known as an organisational memory) is made up of the aggregate intellectual assets of an organisation. It is the combination of both explicit and tacit knowledge. The loss of Corporate Memory often results from a lack of appropriate technologies for the organisation and exchange of documents. Another contributing factor to the loss of corporate memory is the departure of employees because of either turnover or retirement.
Source: https://www.tlu.ee/
CONTINUING EDUCATION
Continuing Education is a primarily North American term that refers to a broad range of post-secondary learning programs. Continuing education typically occurs after undergraduate college or university, and may include degree and non-degree workforce training, informal training, career or personal development courses, experiential learning, etc. Generally, continuing education does not include trade skills, or vocational training related to manual labor, or GED or English as a Second Language (ESL) programs.
Source: https://trainingindustry.com
CONTENT CURATOR
Content Curators are professionals who manage the process of content curation, or the process of sorting through vast amounts of public and proprietary intelligence and presenting it in a useful and meaningful format around a specific theme or topic area. Content is predominately presented in a digital, or online format, such as in a Learning Portal or Personal Learning Environment.
Source: https://trainingindustry.com
COMPUTER-ASSISTED INSTRUCTION
Computer-Assisted Instruction (CAI), is the instructional use of a computer to present training methods including simulations, games and tutorials. CAI offers an interactive presentation of materials through the use of graphics, text, video and audio enhancements. Often used as a tool to facilitate the training experience, it can enhance the user experience and increase engagement.
Source: https://trainingindustry.com
COMPETENCY MODEL
Competency Models are frameworks for defining the skill and knowledge requirements of a job. These frameworks arrange knowledge and skill requirements into categories, such as: personal effectiveness, academic, technical, industry, occupational, management, and workplace competencies.
Source: https://trainingindustry.com
COMMUNITY OF PRACTICE
Communities of practice are formed by people who engage in a process of collective learning in a shared domain of human endeavor: a tribe learning to survive, a band of artists seeking new forms of expression, a group of engineers working on similar problems…
Source: http://wenger-trayner.com
COGNITIVE SKILLS
Cognitive Skills, also referred to as Cognitive Functioning, refers to an individual’s ability to learn, process, and understand information. Humans are born with the capacity for cognitive function, which includes cognitive skills like memory, focus, perception, coordination, attention, planning, estimation, etc.
Source: https://trainingindustry.com
CERTIFICATION
Formal procedure by which an accredited or authorised person or agency assesses and verifies (and attests in writing by issuing a certificate) the attributes, characteristics, quality, qualification, or status of individuals or organisations, goods or services, procedures or processes, or events or situations, in accordance with established requirements or standards.
CRITERION-REFERENCED TESTING
Criterion-Referenced Testing (CRT) is designed to measure performance on an explicit set of objectives; also known as objective-referenced testing. Test items measure how well a person has learned certain skills, course materials, or subject knowledge.
Source: https://trainingindustry.com
COOPERATIVE LEARNING
Cooperative learning is an educational approach which aims to organise classroom activities into academic and social learning experiences.There is much more to cooperative learning than merely arranging students into groups, and it has been described as “structuring positive interdependence.[…] Unlike individual learning, which can be competitive in nature, students learning cooperatively can capitalise on one another’s resources and skills (asking one another for information, evaluating one another’s ideas, monitoring one another’s work, etc.).
Source: https://en.wikipedia.org
CONTENT VALIDITY
Content Validity is the selection procedure that ensures tests or test items are representative of important aspects of job performance (which can be validated by data).
Source: https://trainingindustry.com
CONTENT CURATION
Content curation is the process of collecting, organising and displaying information relevant to a particular topic or area of interest.
Source: https://en.wikipedia.org
CONCEPTUAL KNOWLEDGE
Conceptual Knowledge refers to the knowledge of, or understanding of concepts, principles, theories, models, classifications, etc. We learn conceptual knowledge through reading, viewing, listening, experiencing, or thoughtful, reflective mental activity. Also referred to as Declarative Knowledge.
Source: https://trainingindustry.com
COMPREHENSIVE OUTSOURCING
Comprehensive Outsourcing, also referred to as Comprehensive BPO, is a sourcing strategy in which a training supplier is selected to manage all of the processes and activities of a client’s training organisation.
Source: https://trainingindustry.com
COMPETENCY BASED TRAINING
Competency Based Training is a method of instructional design and delivery in which content is aligned to the roles and responsibilities specific to an individual’s job. This approach is generally used in professional and workforce development programs (as opposed to topic based training). Competency based training is also used in job or role based certification programs.
Source: https://trainingindustry.com
COLLABORATIVE LEARNING
Collaborative learning is a situation in which two or more people learn or attempt to learn something together. Unlike individual learning, people engaged in collaborative learning capitalise on one another’s resources and skills (asking one another for information, evaluating one another’s ideas, monitoring one another’s work, etc.) More specifically, collaborative learning is based on the model that knowledge can be created within a population where members actively interact by sharing experiences and take on asymmetric roles. Put differently, collaborative learning refers to methodologies and environments in which learners engage in a common task where each individual depends on and is accountable to each other. These include both face-to-face conversations and computer discussions (online forums, chat rooms, etc.).
Source: https://en.wikipedia.org
COACHING
Coaching is a development or training technique typically used for executives or new managers/leaders. Coaching often involves a professional coach or external consultant who works with employees to help them achieve certain skills or business goals.
Source: https://trainingindustry.com
CANDIDATE
A candidate is a person who is participating in a certification program, through testing and other action, with the goal of attaining the certification. A candidate can also be a person who is nominated, qualified, or otherwise suited for a particular role in an organisation.
Source: https://trainingindustry.com
DUE DILIGENCE
Due Diligence refers to the research and analysis of a company or organisation done in preparation for a business transaction. Also the the third of seven stages of a training outsourcing engagement.
Source : https://trainingindustry.com
DISTANCE LEARNING
Distance Learning -or Distance Education- occurs when the learner and instructor, or source of information, are separated by time and distance and therefore cannot meet in a traditional classroom setting. Information is typically transmitted via technology (email, discussion boards, video conference, audio bridge) so that no physical presence in the classroom is required. Otherwise it would be hybrid or blended learning. Distance learning can occur synchronously or asynchronously. Also called “Remote Learning”.
Source: https://trainingindustry.com
DIFFICULTY INDEX
The Difficulty Index is the proportion or probability that candidates, or students, will answer a test item correctly. Generally, more difficult items have a lower percentage, or P-value.
Source: https://trainingindustry.com
DEVELOPMENTAL FEEDBACK
Developmental feedback points out strengths and weaknesses when addressing major issues of logic, organisation, development or correctness. When providing developmental feedback, an instructor often acts as coach, commentator, or even devil’s advocate, pointing out ways the paper can be improved, asking questions, and/or challenging the author’s ideas. In other words, comments intended to improve writing are pretty much the same as those that lead to improved thinking in any forum.
Source: https://www.csustan.edu
DIVERSITY TRAINING
Diversity Training refers to education and skills training programs that promote cultural awareness in the workplace. Diversity training is designed to improve workplace relations between various races, religions, sexes, national origins, age groups, etc.
Source: https://trainingindustry.com
DISCOVERY LEARNING
Discovery Learning is a method of instruction in which learners find solutions to various problems by asking questions, incorporating their past experience and existing knowledge of a topic into the discovery process. This learning theory is similar to the notion of real-world training in that learners will be more likely to remember information or situations for which they have actively discovered the solution.
Source: https://trainingindustry.com
DIALOGIC LEARNING
Dialogic Learning refers to learning through the consequence of dialogue, debate, argument and inquiry. Dialogic learning occurs when an individual’s point of view is presented and another individual presents an opposing point of view; each point of view is based on valid data as opposed to emotional perspectives. Dialogic learning is often linked to the Socratic Method, or the Socratic learning dialogues.
Source: https://trainingindustry.com
DEMAND-BASED LEARNING
Demand-Based Learning is a model, or an approach, for developing and delivering a training solution that relies on the identification of a need prior to creating a solution. Sometimes referred to as the ‘bottom-up’ model, demand-based learning can be used for both product and service training needs.
Source: https://trainingindustry.com
DISTRACTOR
A distractor (also called a distracter) is an incorrect answer option presented in a multiple choice question.
Source: https://trainingindustry.com
DIGITAL LEARNING REPOSITORY
A Digital Learning Repository (DLR) -or Digital Object Repositories (DOR)- is an online database that provides a central location to collect, contribute and share digital learning resources for use in instructional design and content development for both traditional and non-traditional learning environments. DLRs provide centralised hosting and access to content, and the ability to share digital objects or files, to set permissions and controls for access to content, and to protect the integrity and intellectual property rights of content owners and creators.
Source: https://trainingindustry.com
DIGITAL LEARNING REPOSITORY
A Digital Learning Repository (DLR) -or Digital Object Repositories (DOR)- is an online database that provides a central location to collect, contribute and share digital learning resources for use in instructional design and content development for both traditional and non-traditional learning environments. DLRs provide centralised hosting and access to content, and the ability to share digital objects or files, to set permissions and controls for access to content, and to protect the integrity and intellectual property rights of content owners and creators.
Source: https://trainingindustry.com
DIAGNOSTICS
Diagnostics is considered both a critical competency of training leaders and an organisational capability of training organisations. Diagnostics involves the evaluation of problems impacting training performance through assessments, data analysis, and recommendations for solutions.
Source: https://trainingindustry.com
DECLARATIVE KNOWLEDGE
Declarative Knowledge refers to facts or information stored in the memory, that is considered static in nature. Declarative Knowledge, also referred to as conceptual, propositional or descriptive knowledge, describes things, events, or processes, their attributes, and their relation to each other.
Source: https://trainingindustry.com
EXPLICIT KNOWLEDGE
Explicit knowledge refers to knowledge that has been articulated or documented, and can therefore be distributed or transmitted to others. Explicit knowledge is that which is contained in knowledge repositories, taxonomies, wikis, and encyclopedias.
Source: https://trainingindustry.com
ENTERPRISE SOCIAL NETWORK
Enterprise social networking is an organisation’s use of social media, internally and externally, to connect individuals who share similar business interests or activities. Internally, social tools can help employees to access the knowledge and resources they need to work together effectively and solve business problems.
Source: https://searchcio.techtarget.com
EDUCATION
The wealth of knowledge acquired by an individual after studying particular subject matters or experiencing life lessons that provide an understanding of something. Education requires instruction of some sort from an individual or composed literature. The most common forms of education result from years of schooling that incorporates studies of a variety of subjects.
EXPERIENTIAL LEARNING
In a sense, experiential learning is simply learning by doing — but there is more to the process. Not only do learners take action, but they reflect on, learn from, and take new action based on experience. Kolb and Frye describe experiential learning as a four-part cycle:
- The learner has concrete experience with the content being taught.
- The learner reflects on the experience by comparing it prior experiences.
- Based on experience and reflection, the learner develops new ideas about the content being taught.
- The learner acts on her new ideas by experimenting in an experiential setting.
When the new ideas are put into action, they become the basis for a new cycle of experiential learning.
Source: https://www.thoughtco.com
EMPLOYEE ENGAGEMENT
Emotional connection an employee feels toward his or her employment organisation, which tends to influence his or her behaviors and level of effort in work related activities.
E-LEARNING
E-learning is learning that takes place by means of computers and the internet.
EVIDENCE-BASED TRAINING
Evidence-based training methods are practices grounded in and supported by research demonstrating their success. Using techniques and tools supported by research helps ensure effective training and also helps obtain executive buy-in for investing in such training programs.
Source: https://trainingindustry.com
EMOTIONAL INTELLIGENCE
Emotional intelligence (EQ or EI) is the awareness of and ability to manage one’s emotions. It can also mean the ability to influence someone else’s emotions. It is said to be just as important as IQ is today. See also soft skills.
Source: https://trainingindustry.com
FORMAL LEARNING
Formal learning refers to a type of learning program in which the goals and objectives are defined by the training department, instructional designer, and/or instructor. Formal learning is also called structured learning or synchronous learning. Examples of formal learning include classroom instruction, web-based training, remote labs, e-learning courses, workshops, seminars, webinars, etc.
Source: https://trainingindustry.com
FLIPPED CLASSROOM
The flipped classroom is a training model and a type of blended learning in which content is delivered, often online, before a live training.
Source: https://trainingindustry.com
FACILITATORS
Facilitators are people who assess learners’ knowledge, and help them build upon or expand it, during a training experience. Facilitators are often referred to as instructors or teachers.
Source: https://trainingindustry.com
GOAL ORIENTATION
There are two main types of goal orientations. Having a performance goal orientation means that a person is motivated by the desire to demonstrate their abilities. Having a learning goal orientation (also known as a mastery orientation) means that a person is motivated by the opportunity to develop and master new skills. Helping employees develop a learning goal orientation by building a learning culture can help increase motivation to participate in training and apply new skills on the job.
Source: https://trainingindustry.com
GENERATIVE LEARNING
Generative Learning is a style of learning where an individual’s existing knowledge is combined with experimentation, thus generating new knowledge. This style is best used in team-based learning exercises, where the group is challenged to view old methods in a new and innovative way.
Source: https://trainingindustry.com
GAMIFICATION
Gamification (also called “Learning Games”) is the process of applying gaming designs and concepts to learning or training scenarios in order to make them more engaging and entertaining for the learner. Gamification is generally considered the type of game experience where the learner competes with other learners, as opposed to competing with the embedded technology (such as in simulations).
Source: https://trainingindustry.com
HYBRID INSTRUCTOR-LED TRAINING
Hybrid Instructor-Led Training incorporates both a traditional classroom setting and virtual learning environment. This allows learners from remote locations to interact and participate in an instructor-led classroom through the use of technology.
Source : https://trainingindustry.com
HIGH CONSEQUENCE TRAINING
High Consequence Training refers to the type of training that prepares individuals for situations where the consequences may be high if the process or individual fails to properly perform the expected task or activity. High consequences may include loss of life, limb, bodily injury, or failure cost.
Source: https://trainingindustry.com
HUMAN CAPITAL MANAGEMENT
Human Capital Management is an approach to employee staffing that perceives people as assets (human capital) whose current value can be measured and whose future value can be enhanced through investment.
Human Capital Management involves the planning, recruitment, development and management of knowledge based resources, in addition to assessing and anticipating the organisation’s current and future talent needs.
Source: https://study.com
HARD SKILLS
Hard skills are specific, teachable abilities that can be defined and measured, such as typing, writing, math, reading and the ability to use software programs.
Source: https://www.investopedia.com
HIGH-POTENTIAL EMPLOYEES
High-potential or HiPo, employees are those identified as potential high performers who may be good candidates for management.
Source: https://trainingindustry.com
IT TRAINING
IT Training is specific to the Information Technology (IT) industry, or to the skills relevant to those who work in information technology jobs. These skill sets are present in jobs that require some level of computer science, network administration, information technology management, cloud computing, telecommunications, etc.
Source: https://trainingindustry.com
INSTRUCTOR
Instructors are people who lead training programs, assuming responsibility for communicating or demonstrating best practices for learners. Instructors, also referred to as facilitators, teachers, or lecturers, teach students the skills and knowledge necessary for certain fields or professions.
Source: https://trainingindustry.com
INQUIRY BASED LEARNING
Inquiry Based Learning refers to learning that occurs through involvement, participation, and inquiry. As opposed to traditional learning methods like memorisation, inquiry based learning is more active and often involves problem-solving, experience, or research. A common example of inquiry based learning is when individuals seek knowledge, information, or truth through questioning; this type of learning is how many children learn basic knowledge and skills.
Source: https://trainingindustry.com
INFOGRAPHIC
Infographic is a visual representation of information or data, e.g. as a chart or diagram.
Source : https://en.oxforddictionaries.com
IMMERSIVE LEARNING
Immersive learning places individuals in an interactive learning environment, either physically or virtually, to replicate possible scenarios or to teach particular skills or techniques. Simulations, role play, and virtual learning environments can be considered immersive learning.
Source: https://trainingindustry.com
INTELLECTUAL CAPITAL
Intellectual Capital refers to the collective knowledge (whether or not documented) of the individuals in an organisation or society. This knowledge can be used to produce wealth, multiply output of physical assets, gain competitive advantage, and/or to enhance value of other types of capital. Intellectual capital is now beginning to be classified as a true capital cost because (1) investment in (and replacement of) people tantamounts to investment in machines and plants, and (2) expenses incurred in education and training (to maintain the shelf life of intellectual assets) are equivalent to depreciation costs of physical assets.
INSTRUCTIONAL SYSTEMS DESIGN
Instructional Systems Design involves is the practice of creating “instructional experiences which make the acquisition of knowledge and skill more efficient, effective, and appealing”. The process consists broadly of determining the state and needs of the learner, defining the end goal of instruction, and creating some “intervention” to assist in the transition. The outcome of this instruction may be directly observable and scientifically measured or completely hidden and assumed. There are many instructional design models but many are based on the ADDIE model with the five phases: analysis, design, development, implementation, and evaluation.
Source: https://en.wikipedia.org
IN-PERSON LEARNING
In-person learning is any form of instructional interaction that occurs “in person” and in real time between teachers and students or among colleagues and peers. Before the advent of audio, video, and internet technologies that allowed people to interact from different locations and at different times, all instructional interactions occurred, by necessity, in the same place and at the same time.
Source : https://www.edglossary.org
INCIDENTAL LEARNING
Incidental learning is unintentional or unplanned learning that results from other activities. It occurs often in the workplace and when using computers, in the process of completing tasks. It happens in many ways: through observation, repetition, social interaction, and problem solving; from implicit meanings in classroom or workplace policies or expectations; by watching or talking to colleagues or experts about tasks; from mistakes, assumptions, beliefs, and attributions; or from being forced to accept or adapt to situations. This “natural” way of learning has characteristics of what is considered most effective in formal learning situations: it is situated, contextual, and social.
Source : http://edutechwiki.unige.ch
ICEBREAKERS
An icebreaker can be an exercise or game that’s meant to introduce people to each other in a fun, relaxed way.
Source : https://www.vocabulary.com
INSTRUCTOR-LED TRAINING
This type of training is facilitated by an instructor either online or in a classroom setting. Instructor-led training allows for learners and instructors or facilitators to interact and discuss the training material, either individually or in a group setting. Online instructor-led training is known as virtual instructor-led training, or VILT.
Source: https://trainingindustry.com
INSOURCING
Insourcing is the practice of delegating a job to someone within a company, as opposed to someone outside of the company (outsourcing).
Source : http://www.businessdictionary.com
INFORMAL LEARNING
Informal learning refers to learning that occurs away from a structured, formal classroom environment. Informal learning comes in many forms, including viewing videos, self-study, reading articles, participating in forums and chat rooms, performance support, coaching sessions and games. Informal learning is considered a form of asynchronous learning. Informal learning is a style of learning in which the learner sets their own goals and objectives.
Source : https://trainingindustry.com
IMPLICIT KNOWLEDGE
Implicit Knowledge is knowledge that is gained through incidental activities, or without awareness that learning is occurring. Some examples of implicit knowledge are knowing how to walk, run, ride a bicycle, or swim.
Source : https://trainingindustry.com
IC3 CERTIFICATION
IC3 Certification is an abbreviation for the “Internet and Computing Core Certification”. IC3 is a global certification designed to certify an individual’s digital literacy skills associated with basic computer and internet use. Participants are required to take and pass three exams: Computing Fundamentals, Key Applications, and Living Online.
Source : https://trainingindustry.com
JOB DESCRIPTION
A Job Description is a detailed statement of job duties and responsibilities, which typically includes education, competencies, knowledge, skills and behaviors required for successful performance.
Source: https://trainingindustry.com
JOB ANALYSIS
A job analysis is a rigorous research process that collects data to identify the key knowledge, skills, abilities and other characteristics (KSAOs); competencies; tasks; and responsibilities of a job role.
Source: https://trainingindustry.com
KNOWLEDGE SKILLS AND ABILITIES
Knowledge, Skills and Abilities (KSA) is a list of qualifications that an individual needs to perform a specific job. Usually an employer will create the KSA as a guideline to seek out the best applicants that qualify.
Source: https://trainingindustry.com
KNOWLEDGE REPOSITORY
A knowledge repository is a computerised system that systematically captures, organises and categorises an organisation’s knowledge. The repository can be searched and data can be quickly retrieved.
Source : https://en.wikipedia.org
KNOW-HOW
Practical knowledge or skill; expertise.
Source : https://en.oxforddictionaries.com
KNOWLEDGE TRANSFER
Knowledge transfer refers to sharing or disseminating of knowledge and providing inputs to problem solving.[1] In organisational theory, knowledge transfer is the practical problem of transferring knowledge from one part of the organisation to another. Like knowledge management, knowledge transfer seeks to organise, create, capture or distribute knowledge and ensure its availability for future users.
Source: https://en.wikipedia.org
KNOWLEDGE MANAGEMENT
Knowledge Management refers to the processes within an organisation that identify, create, distribute and retain intellectual property and personal intelligence. It includes the processes associated with the training function, as well as knowledge and talent retention efforts from the Human Resource organisation. Also referred to as Talent Management
Source : https://trainingindustry.com
KIRKPATRICK’S MODEL
Kirkpatrick’s Model was created by Donald Kirkpatrick, PhD., and defines the four levels of training evaluation. The four levels of evaluation are: (1) the reaction of the student and their thoughts about the training experience; (2) the student’s resulting learning and increase in knowledge from the training experience; (3) the student’s behavioral change and improvement after applying the skills on the job; and (4) the results or effects that the student’s performance has on the business.
Source: https://trainingindustry.com
KNOWLEDGE SHARING
Knowledge sharing is the act of exchanging information or understanding between individuals, teams, communities or organisations. Knowledge may be explicit (procedures and documents) or tacit (intuitive and experience-based). Sharing knowledge is an intentional process that not only bolsters an individual’s understanding, but helps create or enhance an archive of accessible knowledge for others. The concept of knowledge sharing is important because it helps individuals and businesses be more agile and adaptable in the face of change, and helps ensure continued growth and survival.
Source: https://study.com
KNOWLEDGE
Facts, information, and skills acquired through experience or education; the theoretical or practical understanding of a subject.
LOCALISATION
Localisation refers to the process of translating course or test content into another language. Localisation also includes ensuring that examples, case studies, date and number formats, and so forth are correct and culturally appropriate for the audience.
Source: https://trainingindustry.com
LEARNING PROFESSIONAL
[use ILP definition]
LEARNING ORGANISATIONS
Organisation that acquires knowledge and innovates fast enough to survive and thrive in a rapidly changing environment. Learning organisations (1) create a culture that encourages and supports continuous employee learning, critical thinking, and risk taking with new ideas, (2) allow mistakes, and value employee contributions, (3) learn from experience and experiment, and (4) disseminate the new knowledge throughout the organisation for incorporation into day-to-day activities.
LEARNING CONTENT MANAGEMENT SYSTEM (LCMS)
A Learning Content Management System (LCMS) is a tool or software that allows an organisation, university, or company to create and publish learning content and publish it in print and web formats. A LCMS is a place to create, import, and publish that content, offering some delivery options but no classroom management or learning assignments.
Source: https://www.xyleme.com
LEARNING ARCHITECTURE
An organisation’s unique map of agreed-upon learning needs, learning strategies and delivery strategies for all of its training.
Source: https://www.kallidus.com
LEARNER-CENTERED EDUCATION
Broadly encompasses methods of teaching that shift the focus of instruction from the teacher to the student. In original usage, student-centered learning aims to develop learner autonomy and independence by putting responsibility for the learning path in the hands of students by imparting them with skills and basis on how to learn a specific subject and schemata required to measure up to the specific performance requirement. Student-centered instruction focuses on skills and practices that enable lifelong learning and independent problem-solving. Student-centered learning theory and practice are based on the constructivist learning theory that emphasises the learner’s critical role in constructing meaning from new information and prior experience.
Source: https://en.wikipedia.org
LEARNING TECHNOLOGIES
The application of technology for the enhancement of teaching, learning and assessment. Learning Technology includes computer-based learning and multimedia materials and the use of networks and communications systems to support learning. Learning Technology clearly embraces a wide range of applications, some of which, in the past have been classified under various acronyms such as the following : Computer Aided Instruction ; Computer Aided Learning ; Computer Based Learning ; Computer Based Training
Source: http://www.icbl.hw.ac.uk
LEARNING TECHNOLOGIES
The application of technology for the enhancement of teaching, learning and assessment. Learning Technology includes computer-based learning and multimedia materials and the use of networks and communications systems to support learning. Learning Technology clearly embraces a wide range of applications, some of which, in the past have been classified under various acronyms such as the following : Computer Aided Instruction ; Computer Aided Learning ; Computer Based Learning ; Computer Based Training
Source: http://www.icbl.hw.ac.uk
LEARNING PORTAL
A learning portal is a single place where employees can access learning. A key feature of a learning portal is that it is learner-centred and often organised around the current and future capability needs of the organisation. A learning portal is often a perfect place for curated content. Modern learners want experiences that are more like the rest of web than what a typical LMS offers. They want to be able to browse, choose and explore learning. In an LMS, learning is allocated and ‘pushed’ to employees. With a learning portal, learners can ‘pull’ resources and access what they need.
Source: https://www.sproutlabs.com.au
LEARNING MANAGEMENT SYSTEM (LMS)
A learning management system (LMS) is a computer-based operating system used by training organisations to register, track and monitor activity in the training function. LMSs have evolved from earlier systems to now include course and student monitoring, resource management, assessments, completion rates and more.
Source: https://trainingindustry.com
LEARNING COMMUNITY MANAGER
LCMs are exclusively dedicated to ensuring an exceptional learner experience. They offered structure and support throughout the learning journey, monitoring involvement, following up on assignments, and gently nudging those who might be falling behind. They fostered connections with and among learners, encouraging participation and exchange in all directions. They addressed issues that were impeding the process and challenged participants to apply what was learned. They even reached out to the learners’ managers at key points with suggestions for targeted support. In the process, they deepened the learning as well as the network of support among participants.
Source: https://www.saba.com
LEARNING ANALYTICS
Learning Analytics is defined as the measurement, collection, analysis and reporting of data about learners and their contexts, for purposes of understanding and optimising learning and the environments in which it occurs.
Source: http://www.learninganalytics.net
LEADERSHIP DEVELOPMENT
Leadership development expands the capacity of individuals to perform in leadership roles within organisations. Leadership roles are those that facilitate execution of a company’s strategy through building alignment, winning mindshare and growing the capabilities of others. Leadership roles may be formal, with the corresponding authority to make decisions and take responsibility, or they may be informal roles with little official authority (e.g., a member of a team who influences team engagement, purpose and direction; a lateral peer who must listen and negotiate through influence).
Source: https://en.wikipedia.org
LEARNING RECORD STORE
A Learning Record Store (LRS) is a data store system that serves as a repository for learning records collected from connected systems where learning activities are conducted.
Source: https://en.wikipedia.org
LEARNING OUTSOURCING
Learning Outsourcing is the business strategy of sourcing learning services from external resources for the purpose of administration, development, and/or delivery of training. It also includes the integration of learning technologies with other enterprise technology systems.
Source : https://trainingindustry.com
LEARNING CULTURE
Cultivating a learning culture means more than providing training sessions—it means integrating learning into the operations and priorities of the business.
Source: https://www.lynda.com
LBPO
Learning Business Process Outsourcing, Learning BPO, or LBPO, is also referred to as Training BPO. It is a business model that refers to the contractual engagement between a buyer and supplier of training services. During this type of engagement, a buy side company utilises an external supplier for the ongoing management of a broad set of training processes and/or activities. Learning BPO includes comprehensive outsourcing and selective outsourcing business models. It is a component of the broader outsourcing industry, such as Information Technology Outsourcing (ITO), Human Resources (HRO), Finance and Accounting (FAO), etc.
Source: https://trainingindustry.com
LEARNING
Learning is the acquisition of knowledge or skills through study, experience, or being taught.
Source : https://en.oxforddictionaries.com
MULTIMODAL LEARNING
Multimodal learning is the effective use of multiple modalities, or delivery methods, in training. Research shows that most training leaders believe offering multiple modalities is vital for training success. Technology enables multimodal learning through mobile apps, e-learning platforms, job aids, simulations and other modalities. It also helps ensure retention and application by reinforcing content over a longer time period.
Source: https://trainingindustry.com
MICROLEARNING
Microlearning deals with relatively small learning units and short-term learning activities.
Source: https://en.wikipedia.org
MENTORING
A Mentoring is an employee training system under which a senior or more experienced individual (the mentor) is assigned to act as an advisor, counselor, or guide to a junior or trainee. The mentor is responsible for providing support to, and feedback on, the individual in his or her charge.
MASSIVE OPEN ONLINE COURSE (MOOC)
A MOOC is a free online course that many people can study. MOOC is an abbreviation for ‘massive open online course’.
MOBILE TRAINING
Mobile Training refers to training programs or content that is delivered or accessed via a mobile device. The objective of mobile training is to deliver knowledge content to a remote learner or student when they are not at a fixed or pre-determined location.
Source: https://trainingindustry.com
MICRO-CREDENTIALS
Micro-credential, which are like mini-degrees or certifications in a specific topic area. They can either be broad, such as ‘Machine Learning,’ or specific, like ‘Using Data to Differentiate Instruction for ELL Students.’ To earn a micro-credential, you would need to complete a certain number of activities, assessments, or projects related to the topic. Once you’ve completed the requirements, you submit your work in order to earn the credential.
Source: https://study.com
MASTERY LEARNING
Mastery Learning is a teaching method based on the premise that students learn sequentially, meaning they must master a topic before moving on to another topic. Also see Spiral Learning.
Source: https://trainingindustry.com
MACHINE LEARNING
Ability of a machine to improve its own performance through the use of a software that employs artificial intelligence techniques to mimic the ways by which humans seem to learn, such as repetition and experience.
MIND MAP
A mind map is an easy way to brainstorm thoughts organically without worrying about order and structure. It allows you to visually structure your ideas to help with analysis and recall. A mind map is a diagram for representing tasks, words, concepts, or items linked to and arranged around a central concept or subject using a non-linear graphical layout that allows the user to build an intuitive framework around a central concept.
Source: https://www.mindmapping.com
METACOGNITION
Metacognition is “cognition about cognition”, “thinking about thinking”, “knowing about knowing”, becoming “aware of one’s awareness” and higher-order thinking skills. The term comes from the root word meta, meaning “beyond”.[1] Metacognition can take many forms; it includes knowledge about when and how to use particular strategies for learning or for problem-solving.[1] There are generally two components of metacognition: (1) knowledge about cognition and (2) regulation of cognition.
Source: https://en.wikipedia.org
MASTER SERVICES AGREEMENT (MSA)
A Master Services Agreement (MSA) is a contract that details the responsibilities and obligations of two parties to each other. This comprehensive contract generally includes detailed rates, services, and terms for each functional area of the partnership.
Source: https://trainingindustry.com
M-LEARNING
Learning done using electronic devices such as smart phones, laptop, computers, and tablets. The main advantage of m-learning is that it increases flexibility for students studying at a distance.
Source: https://dictionary.cambridge.org
NEEDS ASSESSMENT
A technique that businesses use to determine what steps need to be taken in order to move from its current state to its desired, future state. Also called Gap analysis or needs analysis, [it] consists of (1) listing of characteristic factors (such as attributes, competencies, performance levels) of the present situation (“what is”), (2) listing factors needed to achieve future objectives (“what should be”), and then (3) highlighting the gaps that exist and need to be filled. Gap analysis forces a company to reflect on who it is and ask who they want to be in the future.
NEARSHORING
Nearshoring is a sourcing strategy referring to the practice of sourcing work, staff or processes with resources that are physically located in the same continent or country. A company can choose to nearshore activities by using insourced resources and/or outsourced resources.
Source: https://trainingindustry.com
OUTSOURCING
Outsourcing is the practice of contracting work or business processes to an outside company, from which the process is purchased back as a service. The work or process may be something that the organisation previously handled internally, or something that they will need in the future. Outsourcing and offshoring are often confused but are not synonymous. See also Offshoring
Source: https://trainingindustry.com
ON-THE-JOB TRAINING
Employee training at the place of work while he or she is doing the actual job. Usually a professional trainer (or sometimes an experienced employee) serves as the course instructor using hands-on training often supported by formal classroom training.
ORGANISATIONAL EFFECTIVENESS
The efficiency with which an association is able to meet its objectives. The main measure of organisational effectiveness for a business will generally be expressed in terms of how well its net profitability compares with its target profitability. Additional measures might include growth data and the results of customer satisfaction surveys.
ON-DEMAND LEARNING
On-Demand Learning is a training strategy for how a learner gains access to knowledge based content in real time, anywhere and at anytime. Also called just-in-time learning.
Source: https://trainingindustry.com
ONBOARDING
Onboarding, also known as organisational socialisation, refers to the mechanism through which new employees acquire the necessary knowledge, skills, and behaviors in order to become effective organisational members and insiders.[1] It is the process of integrating a new employee into the organisation and its culture
Source: https://en.wikipedia.org
OFFSHORING
Offshoring is a sourcing strategy referring to the practice of sourcing work, staff or processes with resources that are physically located in another continent or country. Offshoring is often referred to as outsourcing, although the meanings are quite different and are not synonymous. A company may choose to offshore activities while using insourced resources and/or outsourced resources. Multinational companies are frequent practitioners of offshoring business processes.
Source: https://trainingindustry.com
PSYCHOMETRIC TESTS
Psychometric tests are designed to test a person’s mental state, personality, and thought processes.
PROCEDURAL KNOWLEDGE
Procedural knowledge, also known as imperative knowledge, is the knowledge exercised in the performance of some task.
Source: https://en.wikipedia.org
PERFORMANCE SUPPORT TOOLS
Performance Support Tools or PSTs are learning aids meant to help employees with on-the-job support at the precise moment of their need. They are designed to support and guide employees when at work. They are easily available and usually embedded directly into the learners’ workflow helping organisations provide the required task support and up the productivity quotient of their employees. They are a great fit for informal learning. They can be also be used to support formal training to improve the stickiness of learning and its eventual application on the job. PSTs accelerate learning as they are part of the learner’s work-flow and are available precisely at the time of their need. They are designed to be easy to assimilate and easy to apply.
Source: https://elearningindustry.com
PROFICIENCY
A high degree of skill; expertise.
PRACTICUM
A practical section of a course of study.
PERFORMANCE OBJECTIVES
Performance goals enable employees to plan and organise their work in accordance with achieving predetermined results or outcomes. By setting and completing effective performance goals, employees are better able to:
- Develop job knowledge and skills that help them thrive in their work, take on additional responsibilities, or pursue their career aspirations;
- Support or advance the organisation’s vision, mission, values, principles, strategies, and goals;
- Collaborate with their colleagues with greater transparency and mutual understanding;
- Plan and implement successful projects and initiatives;
- Remain resilient when roadblocks arise and learn from these setbacks.
Source: https://www.dartmouth.edu
PROFESSIONAL EDUCATION
Professional education is a formalised approach to specialised training in a professional school through which participants acquire content knowledge and learn to apply techniques. Although content is what the participant is expected to learn by attending professional school, such an education also helps the participant acquire the competencies needed for proper practice and behavior. Some common goals of professional education include incorporating the knowledge and values basic to a professional discipline; understanding the central concepts, principles, and techniques applied in practice; attaining a level of competence necessary for responsible entry into professional practice; and accepting responsibility for the continued development of competence.
Source: https://www.encyclopedia.com
PERSONAL LEARNING ENVIRONMENT (PLE)
Personal Learning Environment (PLE) is the combination of tools, people, and services that make up individualised resources and approach to learning. It is centered around the individual’s efforts to learn. Your PLE may include course resources, such as information from the lectures and assignments that happen in the classroom, but it will generally have much, much more.
Source: https://study.com
PEDAGOGY
Pedagogy is the study and theory of the methods and principles of teaching.
QUALITY TRAINING
In a production-focused business, quality training is extremely important. Quality training refers to familiarising employees with the means of preventing, detecting, and eliminating non quality items, usually in an organisation that produces a product.
Source: http://open.lib.umn.edu
RELIABILITY
Consistency and validity of test results determined through statistical methods after repeated trials.
REMOTE LAB TRAINING
Remote Lab Training refers to synchronous and asynchronous training programs where the student is logged in to a technology lab that is hosted in another location. It is generally considered experiential or application-based training. A remote lab is a facility in which an actual experiment is being conducted via telecommunications, from a learner at another location.
Source: https://trainingindustry.com
RAPID LEARNING
Rapid learning (or Rapid eLearning Development) has traditionally referred to a methodology to build e-learning courses rapidly. Typically, the author will create slides in PowerPoint, record narration on top of the slides, and then use software to add tests, or even collaboration activities between the slides.
Source: https://en.wikipedia.org
REMOTE LEARNING
Remote Learning occurs when the learner and instructor, or source of information, are separated by time and distance and therefore cannot meet in a traditional classroom setting. Information is typically transmitted via technology (email, discussion boards, video conference, audio bridge) so that no physical presence in the classroom is required; otherwise, it would be Hybrid or Blended Learning. Remote learning can occur synchronously or asynchronously. Also referred to as Distance Education, Virtual Instruction, or Remote Training.
Source: https://trainingindustry.com
ROLE PLAYING
Acting out a role player’s actions in a simulated situation such as a training program.
SYNCHRONOUS LEARNING
Synchronous learning is a general term used to describe forms of education, instruction, and learning that occur at the same time, but not in the same place. The term is most commonly applied to various forms of televisual, digital, and online learning in which students learn from instructors, colleagues, or peers in real time, but not in person. For example, educational video conferences, interactive webinars, chat-based online discussions, and lectures that are broadcast at the same time they delivered would all be considered forms of synchronous learning.
Source: https://www.edglossary.org
SUBJECT MATTER EXPERT (SME)
A subject matter expert (SME) is an individual who is considered an expert on particular subjects, or flagged as an expert in a piece of management software or other technology. The subject matter expert has a particular territory in which he or she has demonstrated above-average knowledge or experience.
Source: https://www.techopedia.com/
SPIRAL LEARNING
Spiral Learning is a teaching method based on the premise that a student learns more about a subject each time the topic is reviewed or encountered. The idea is that each time a student encounters the topic, the student expands their knowledge or improves their skill level.
Source: https://trainingindustry.com
SOFT SKILLS
Soft skills are interpersonal skills such as the ability to communicate well with other people and to work in a team.
SKILLS MANAGEMENT
Skills management is the practice of understanding, developing and deploying people and their skills. Well-implemented skills management should identify the skills that job roles require, the skills of individual employees, and any gap between the two.
Source: https://en.wikipedia.org
SKILL
Skill is the knowledge and ability that enables you to do something well.
Source : https://www.collinsdictionary.com
SERIOUS GAMES
Serious games are games designed for a purpose beyond pure entertainment. They use the motivation levers of game design – such as competition, curiosity, collaboration, individual challenge – and game media, including board games through physical representation or video games, through avatars and 3D immersion, to enhance the motivation of participants to engage in complex or boring tasks. Serious games are therefore used in a variety of professional situations such as education, training, assessment, recruitment, knowledge management, innovation and scientific research.
Source: http://lexicon.ft.com
SELF-EFFICACY
Self-efficacy is an employee’s belief in their ability to accomplish a task successfully. Employees with self-efficacy are more likely to take responsibility for their own learning and successfully apply new skills to their jobs. Providing opportunities in training for employees to achieve success can help them build self-efficacy, as they build confidence in their abilities.
Source: https://trainingindustry.com
SHARABLE CONTENT OBJECT REFERENCE MODEL (SCORM)
SCORM, or Sharable Content Object Reference Model, is a set of technical standards for e-learning software products. SCORM standards are designed to make sure e-learning content can effectively work with all administrative platforms such as an LMS/LCMS. The standards require that an LMS and e-learning content must both be SCORM compliant for them to interact properly.
Source: https://trainingindustry.com
SUPPLY-BASED LEARNING
Supply-Based Learning is a model for delivering training programs where learners choose the courses they plan to take from a defined curriculum. In this model, an array of courses and learning activities are carefully selected and are offered within a certain program or curriculum. Supply-based learning models are most often used in academic institutions.
Source: https://trainingindustry.com
STRUCTURED LEARNING
In structured learning, information is presented in a structured manner (live presentations, offline slides, videos, documents, books, etc.), learning activities are done as directed and assessments are applied to check if the employee has learned what has been intended to be learnt. This is the traditional approach.
Source: https://www.go1.com
SPACED LEARNING
Spaced learning is the principle that information is more easily learnt when it is split into short time frames and repeated multiple times, with time passing between repetitions.
Source: https://medium.com
SKILLS GAP
A skills gap is a gap between the skills an employee has and the skills he or she actually needs to perform a job well. Skills gaps vary depending on the job in question and the types of skills required for the job. For example, some employees come into the workforce lacking the collaboration skills required to be successful at their job; they can learn these skills through on-the-job coaching and instructor-led programs. Until they receive this training, there is a gap between the skills they have and those required to perform well on the job.
Source: https://trainingindustry.com
SITUATED LEARNING
Situated Learning “takes as its focus the relationship between learning and the social situation in which occurs”. Rather than defining learning as the acquisition of propositional knowledge, Lave and Wenger situated learning in certain forms of social co-participation. […] they ask what kind of social engagement provide the proper context for learning take place.
Source: https://en.wikipedia.org
SENSORY MEMORY
Sensory memory (SM) allows individuals to retain impressions of sensory information after the original stimulus has ceased.
Source: https://en.wikipedia.org
SELF-DIRECTED TRAINING
Self-Directed Training refers to the form of training where the learner takes responsibility for managing their own training, from the content they select to timing and delivery.
Source: https://trainingindustry.com
STRATEGIC PLANNING
A systematic process of envisioning a desired future, and translating this vision into broadly defined goals or objectives and a sequence of steps to achieve them.
SOFTWARE AS A SERVICE (SAAS)
Software as a service (SaaS) is a software licensing and delivery model in which software is licensed on a subscription basis and is centrally hosted. It is sometimes referred to as “on-demand software”.
Source : https://en.wikipedia.org
SMALL PRIVATE OPEN COURSE (SPOC)
SPOC stands for Small Private Open Course. Contrary to MOOC and COOC, the aim of a SPOC is to address a small group of people and offer them a tailor made course.
Source: https://www.euronews.com
SKILL BENCHMARKING
Process of identifying competency levels (see competence) required for a particular job.
SIMULATION TRAINING
A training simulation is a virtual medium through which various types of skills can be acquired. Training simulations can be used in a variety of genres; however they are most commonly used in corporate situations to improve business awareness and management skills. They are also common in academic environments as an integrated part of a business or management course. The word simulation implies an imitation of a real-life process, usually via a computer or other technological device, in order to provide a lifelike experience.
Source: https://en.wikipedia.org
SEMINAR
A conference or other meeting for discussion or training.
SELF ASSESSMENT
Continuing process through which managers at all levels evaluates the effectiveness of their performance in all areas of responsibility, and determine what improvements are required.
Successive Approximation Model (SAM)
Successive Approximation Model (SAM) is an Agile Instructional Systems Design model that has been introduced as an alternative to ADDIE that also emphasises collaboration, efficiency and repetition.
Source: https://trainingindustry.com
SCALABILITY
Scalability refers to an organisation’s ability to handle a large increase or decrease in users, workload or transactions without undue strain.
Source: https://trainingindustry.com
TRAINING TRANSFER
Training transfer means that learners are able to “transfer” their knowledge and skills learned in a training session back to their jobs.
Source: https://www.opm.gov
TRAINING BUSINESS PROCESS OUTSOURCING
Training Business Process Outsourcing, also referred to as Training BPO or Learning BPO, is a business strategy, and a component of the broader outsourcing industry, where a company utilises an external supplier for the management of training processes and/or activities. Training BPO differs from training outsourcing in that it is more broad in terms of the number of processes managed on a customer’s behalf, as well as the length and complexity of the engagement.
Source : https://trainingindustry.com
THINK PAIR SHARE
Think-pair-share is a collaborative teaching strategy. In think-pair-share strategy the teacher acts as a facilitator, and poses a question or a problem to the students. The students are given sufficient time to think and gather their thoughts, after which the teacher asks them to pair themselves and share their thoughts with each other. As the students begin to share their thoughts and views, each learns to see the different perspective of thinking among their peers. By doing so the students learning is enhanced by the formation and articulation of an idea. This also enables the students to have clarity of thought and have the ability to communicate their thoughts and ideas to another student.
Source : https://en.wikipedia.org
TEAM TRAINING
We can define team training as a process that empowers teams to improve decision making, problem solving, and team-development skills to achieve business results.
source: http://open.lib.umn.edu
TARGETED LEVEL OF PROFICIENCY
Targeted level of proficiency refers to the cumulative level of skills and knowledge needed to perform a job or role at an acceptable level.
Targeted level of proficiency refers to the cumulative level of skills and knowledge needed to perform a job or role at an acceptable level.
THE ADULT LEARNING THEORY
The Adult Learning Theory explores how adults learn. It provides a framework to help instructors design learning and development programs that will meet the needs of professionals at each phase of their career path. There are a variety of Adult Learning Theories that can inform training decisions in the corporate training context and can also be considered to design professional development activities for educators. Understanding how adults learn is essential to developing successful training programs.
Source: https://trainingindustry.com
TRAINING PROGRAM
Training Program is a significant long-term training activity which (as opposed to a training project) comprises of a series of courses, and usually has a flexible time and cost budget.
TRAINING
The process of learning the skills you need to do a particular job or activity.
Source: https://dictionary.cambridge.org
TEST
If you test someone, you ask them questions or tell them to perform certain actions in order to find out how much they know about a subject or how well they are able to do something. See also Assessment
TEAM BUILDING
Team building is a collective term for various types of activities used to enhance social relations and define roles within teams, often involving collaborative tasks. It is distinct from team training, which is designed by a combine of business managers, learning and development/OD (Internal or external) and an HR Business Partner (if the role exists) to improve the efficiency, rather than interpersonal relations. Many team-building exercises aim to expose and address interpersonal problems within the group. Over time, these activities are intended to improve performance in a team-based environment.
Source : https://en.wikipedia.org
TALENT MANAGEMENT
An organisation’s attempts to recruit, keep, and train the most gifted and highest quality staff members that they can find, afford and hire. Talent management gives business managers an especially important role to play in recruiting, developing and retaining desirable staff members.
TRAINING EVALUATION
Step in training cycle where data is collected to ascertain if the training program is achieving its objectives(s)
TIME TO PROFICIENCY
Among the earliest use of the term “time to proficiency”, Carpenter et al. (1989) measured time to proficiency in terms of performance in a selected set of tasks. They defined: ‘Time to proficiency as the length of time it takes to bring people with different attributes (especially mental aptitude) to targeted levels of task performance’
Source : https://www.speedtoproficiency.com
TECHNICAL TRAINING
Technical training is a type of training meant to teach the new employee the technological aspects of the job. In a retail environment, technical training might include teaching someone how to use the computer system to ring up customers. In a sales position, it might include showing someone how to use the customer relationship management (CRM) system to find new prospects.
Source: http://open.lib.umn.edu
TASK ANALYSIS
Systematic identification of the fundamental elements of a job, and examination of knowledge and skills required for the job’s performance. This information is used in human resource management for developing institutional objectives, training programs, and evaluation tools. See also activity analysis, job analysis, and performance analysis.
TACIT KNOWLEDGE
Unwritten, unspoken, and hidden vast storehouse of knowledge held by practically every normal human being, based on his or her emotions, experiences, insights, intuition, observations and internalised information. Tacit knowledge is integral to the entirety of a person’s consciousness, is acquired largely through association with other people, and requires joint or shared activities to be imparted from on to another. Like the submerged part of an iceberg it constitutes the bulk of what one knows, and forms the underlying framework that makes explicit knowledge possible.
UNCONSCIOUS INCOMPETENCE
In the four stages of competence model, unconscious incompetence is the first stage, in which the learner isn’t aware that a skill or knowledge gap exists.
Source: https://trainingindustry.com
UNCONSCIOUS COMPETENCE
In the four stages of competence model, unconscious competence is the fourth and final stage, in which the individual has enough experience with the skill that he or she can perform it easily.
Source: https://trainingindustry.com
VUCA
VUCA is an acronym to describe or to reflect on the volatility, uncertainty, complexity and ambiguity of general conditions and situations
Source : https://en.wikipedia.org
VIRTUAL LEARNING ENVIRONMENT
A virtual learning environment (VLE) in educational technology is a Web-based platform for the digital aspects of courses of study, usually within educational institutions. VLEs typically allow participants to be organised into cohorts, groups and roles.
Source: https://en.wikipedia.org
VOCATIONAL TRAINING
Vocational Training refers to education and skills based training programs that prepare people for a specific job, trade, or craft. Trades and crafts refer to jobs that are manual in nature, and are considered non-academic. Vocational training focuses on procedural knowledge, as opposed to theoretical or declarative knowledge.
Source : https://trainingindustry.com
VIRTUAL CLASSROOM
A virtual classroom is a teaching and learning environment where participants can interact, communicate, view and discuss presentations, and engage with learning resources while working in groups, all in an online setting. The medium is often through a video conferencing application that allows multiple users to be connected at the same time through the Internet, which allows users from virtually anywhere to participate.
Source: https://www.techopedia.com
VIRTUAL TRAINING
Virtual Training refers to training done in a virtual or simulated environment, or when the learner and the instructor are in separate locations. Virtual training can be done synchronously or asynchronously. Virtual training and virtual training environments are designed to simulate the traditional classroom or learning experience. Also see Web-Based Training.
Source : https://trainingindustry.com
VIDEOCONFERENCING
A system with video cameras connected by the internet or by a special connection so that people in different places can see and communicate with each other, so they do not have to travel to meetings.
Source: https://dictionary.cambridge.org
WORKSHOP
A workshop is a training class or seminar in which the participants work individually and/or in groups to solve actual work related tasks to gain hands-on experience.
WORKFORCE DEVELOPMENT
Workforce Development is a broadly used term that refers to the education, training and development of skilled workers. Workforce development can be initiated and supported on an organisational, local, and/or national level to promote and strengthen the skills and knowledge that are essential in creating a competent workforce. Workforce development is often viewed as one of the key purposes and objectives of community colleges, although there are many private enterprises involved in workforce development activities.
Source: https://trainingindustry.com
WEB-BASED TRAINING
Web-based training (WBT) is an internet browser-based learning which is also available on local intranet. WBT technologies include streaming audio/video, webinars, forums and instant messaging.
Source: https://www.techopedia.com
WORKPLACE LEARNING
Lessons or training that people receive while they are at work and that are paid for by their employer.
Source: https://dictionary.cambridge.org
WIKI
A website or database developed collaboratively by a community of users, allowing any user to add and edit content.
WEB 2.0
A collective term for certain applications of the Internet and the World Wide Web, including blogs, wikis, video sharing services, and social media websites such as Facebook and MySpace, which focus on interactive sharing and participatory collaboration rather than simple content delivery.
Source : http://www.businessdictionary.com
WORKFORCE PLANNING
Systematic identification and analysis of what an organisation is going to need in terms of the size, type, and quality of workforce to achieve its objectives. It determines what mix of experience, knowledge, and skills are required, and it sequences steps to get the right number of right people in the right place at the right time.
WEBINAR
An occasion when a group of people go on the internet at the sametime to study and discuss something.
Source: https://dictionary.cambridge.org
Thanks to Our Contributors
Jennifer Goddard and Fanny Noel, Mindwerx International Pty Ltd
Matthew Mason, Suberb Learning
The ILP Team
SOCIAL LEARNING THEORY
Social learning theory is a theory of learning and social behavior which proposes that new behaviors can be acquired by observing and imitating others. It states that learning is a cognitive process that takes place in a social context and can occur purely through observation or direct instruction, even in the absence of motor reproduction or direct reinforcement. In addition to the observation of behavior, learning also occurs through the observation of rewards and punishments, a process known as vicarious reinforcement. When a particular behavior is rewarded regularly, it will most likely persist; conversely, if a particular behavior is constantly punished, it will most likely desist.
Source: https://en.wikipedia.org